We offer a 14-day return and exchange policy from the date of delivery. Items must be unused, unwashed, and returned in their original condition and packaging. If you receive a defective, damaged, or incorrect item, please contact our customer service team for assistance. Please note that returns must be authorized in advance, as unauthorized returns may not be accepted. Approved refunds are typically processed back to the original payment method within 7–15 business days.
Customer Support
Our customer support team is available to assist you with order inquiries, returns, exchanges, and product-related questions. You can reach us at service@ladyeclat.com, and we will respond as soon as possible.
